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English Tutor Box Set
This 6-CD collection of English language software is just like having your own tutor in a box!

MASTER ENGLISH GRAMMAR THE EASY WAY

Learn English Grammar The Easy Way

If you'd like your written and spoken communication to command instant respect and credibility (rather than ridicule and contempt)...

If you'd like people to stand up and listen when you talk (rather than ignore or even mock your ideas)...

If you'd like to be perceived as intelligent and articulate (rather than dull and slow on the uptake)..
REPORT WRITING
Discover the report writing system taught to over 2,500 business people, engineers and project managers over the past 17 years. These cutting edge techniques get you writing professional reports within minutes no matter what your skill level or what type of business you're in. Get maximum impact for your reports quickly, easily, and without any fuss!
 Practical Report Writing
Speak English Today

A complete Audio and Written Course

For Learning English!
“You get complete access to the revolutionary on-line course for one full year!”

This is a complete comprehensive course for learning English.  It starts with a Beginners Section and goes into Advanced English.

Every single lesson includes audio, written, as well as pictures to help you learn and understand how the English language really works.  For the first time, you will really succeed in learning to speak English!

This Comprehensive and Complete course is everything you need to learn how to speak conversational English!

School of English

 

Call Centre and Telephone English

 

Course Objectives

  • To help participants apply key language and phrases to ensure successful telephone communication.
     

  • To assist participants in handling difficult callers over the phone confidently.
     

  • To help participants project a positive image over the phone.
     

  • To assist participants to understand the key elements to a successful service phone call.

Contact Us for this program  

Course Content
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Learning to use the phone to enhance corporate image
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Using the right tone, voice and intonation to ensure successful communication.
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Learning to deal with communication difficulties.
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Employing the right questioning techniques.
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Learning to communicate accurately, clearly and concisely over the phone.
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Handling challenging customers over the phone.

 

Effective Business Writing | Grammar for Effective Business Correspondence | Communicate for Success (Speaking) | Successful Oral Presentations  | Call Centre and Telephone English